Round-the-clock customer service consulting.

We provide 24-hour*365-day round-the-clock customer consultation service. If you have any questions during the use, please feel free to call our service hotline 021-54398051. Our staff will provide you with orderly, Real and efficient service support. The thoughtful home service company has established its own sales and service network throughout the country. When you encounter a breakdown of the purchased product, we will appoint a local service center or agent, distributor of the product to get in touch with you , timely and thoughtful on-site service to help you solve your worries.

4 hours emergency response, 72 hours repair failure after receiving your request for repair.

Our staff will make an emergency response within 4 hours, and get in touch with you, reply the solution, and notify your local service organization to provide the service in time . The service personnel provide services for them and promise to repair the fault within 72 hours. If there is no service company designated by the company, we would like to request you to give us more time on the road. In case of any special situation, we will take the initiative to consult with you until it is resolved satisfactorily.

5S service concept

Smile - convey our cheerful and considerate service attitude with smile.

Swift - complete repair and maintenance services quickly.

Sincere - sincere attitude to the work is the basic principle for the after-sales staff to deal with affairs.

Skillful - Gain the trust of customers with smart working methods and rich maintenance knowledge.

Speciality - always learn professional knowledges, to provide professional and high quality service to customers.